Our Commitment to You

1. Quality Assurance

Every SUPMODS product is built with care and tested by real users, because we only sell what we’d use ourselves. From drone parts to storage boxes, we make sure everything performs when it counts.

2. Free Replacements for Defects

If your item arrives damaged or fails under normal use, we’ll send a replacement at no cost—no need to ship it back. Just send us a few photos or a short video within 30 days at support@supmods.com.

3. Hassle-Free Returns

Changed your mind? No stress.

Unused items: Get a full refund (minus shipping) within 30 days.

4. Quick Resolution

We aim to respond to all messages within 1–2 business days—because your projects shouldn’t have to wait.

Frequently Asked Questions

How do I request a replacement or refund?

Just email support@supmods.com with:

Your order number
Photos or video of the issue
Whether you prefer a refund or replacement

Does the guarantee cover normal wear and tear?

Not under our standard guarantee—but our Extended Warranty does. Regular wear (like scuffs or fading from heavy use) isn’t covered by the basic policy.

What if I’m past the 30-day window?

Reach out anyway! We’re always happy to help and can often suggest repair options or offer partial support.

Our Promise to You

We believe in gear that works as hard as you do. If something’s off, we’ll do what it takes to make it right.

Need help?
We’re just an email away: support@supmods.com

Dongguan Liaobu Yunqian Trading Store

Company Address: No. 10, Fudong 4th Lane, Fuzhushan, Liaobu Town, Dongguan, Guangdong China

Phone: +86 18126730046

Email: support@supmods.com