Payment Policy
1. We accept a variety of secure and convenient payment methods: PayPal
2. Payment Security
All transactions are processed through secure, encrypted payment gateways. Supmods does not store your credit card or banking details.
3. Currency & Pricing
- All prices are listed in USD (US Dollars) unless otherwise stated.
- For international orders, currency conversion may apply based on your bank/payment provider.
4. Order Confirmation & Processing
- Payment must be completed at the time of purchase.
- Orders are processed only after payment verification (may take 1–3 business days).
- If payment fails, you will be notified to update your payment details.
5. Refunds & Cancellations
- Refunds follow Return & Refund Policy.
- Unauthorized transactions must be reported within 48 hours.
- Cancellations before shipment are eligible for a full refund.
6. Failed or Disputed Payments
- If a payment is declined, you will receive an email notification to resolve the issue.
- Chargebacks without prior contact may result in order cancellation and account suspension.
7. Bulk/Wholesale Orders
- Custom payment terms (e.g., bank transfers, partial deposits) may apply. Contact support@supmods.com for details.
8. Why is my payment not going through?
You were unable to complete your payment due to the following issues:
1. You have an insufficient balance on your card
2. Your card has been declined
3. Your card does not support this type of spending
4. You set a limit for online purchases
5. Wrong card number or PIN
9. Find the problem you are experiencing and try these suggestions to fix it:
1. Check your account balance or contact your bank to confirm your balance.
2. Use a valid card number
3. Contact the issuing bank and state that this transaction is for your own use only
4. Fill in the correct bank card number, card date, etc
5. Fill in the correct verification information
Alternatively, you may consider paying with a different card.
Dongguan Liaobu Yunqian Trading Store
Company Address: No. 10, Fudong 4th Lane, Fuzhushan, Liaobu Town, Dongguan, Guangdong China
Phone: +86 18126730046
Email: support@supmods.com